Privacy Policy
VII. Policy on Protection of consumers' personal information
1. Purpose of collecting customer information
Workout By Thao will collect Customer's information including: Full name; Contact address; Email; Phone number; User name; Login password.
The content includes mandatory information declared by the Customer when registering for an account on Workout By Thao;
When collecting Customer's personal information, Workout By Thao wishes to provide the most practical utilities to the Customer, protect the rights and ensure the respect for the Customer's privacy.
Within the scope of terms, Workout By Thao undertakes not to sell, lease or exchange the Customer information collected to any other subjects than the ones listed in this Regulation.
2. Scope of using Customer's information:
Information collected from Customers is used to the extent:
Provide consulting services to Customers according to information provided by Customers;
Send notices to the Customers about information exchange activities between the Website of Workout By Thao and members;
Ensure the safety of Customers when there is a risk of destroying, appropriating the Customers' account and impersonating the Customer;
Contact Customers to provide goods/services when Customers buy products/services on the website. Confirm information when purchasing and delivering goods;
Conduct surveys; promotional activities, provide updated information on the operation terms of the Website that affect Customers;
Customer information confidentiality is the top priority of Workout By Thao's Website when collecting Customer information. Workout By Thao always make every effort to keep up with standards of protecting customers' personal information; Workout By Thao requires password re-confirmation when logging in to prevent unauthorized access to the Customer's personal information system. In case the Customer leaves the computer and has not logged out from the website, the system will automatically log out after a period of time.
3. Storage time for Customer information
Workout By Thao will store information collected from the Customer from the time on which the Customer declares the information until the Customer's account is deactivated.
In case the Customer has a cancellation request sent to the Website Admin Board, the Customer's information will be deleted on the system after 03 days from the time the Customer makes a requests.
4. Information storage address
All customer information is stored at:
Munca Vietnam Company Limited
Address: 6th floor, 146 Tran Binh street, My Dinh 2 ward, Nam Tu Liem district, Hanoi city.
Tel.: +841900636596
Email: contact@workoutbythao.com
5. Method/Way for Customers to modify personal information on the data system
Customers can check, update, correct or cancel their personal information by themselves in the following ways:
Customers log into their own account, go to the personal information section and edit personal information;
Customers call the support phone number/support email of the Website Admin Board and request for having personal information edited.
6. Commitment to Customer information confidentiality
The Admin Board of Workout By Thao website undertakes to protect Customers' personal information according to the following contents:
Undertake to keep absolutely confidential according to the personal information protection policy of Workout By Thao Website;
Undertake to keep absolutely confidential for all online transaction information of the Customer, including information about transaction history; information about digitized documents in the data area of the safety center;
Undertake not to use, nor transfer, provide or disclose to any other third party about the Customer's personal information without the Customer's permission, except as otherwise specified in this Regulation and in accordance with the Law;
In case of technical errors or data attacks, the Website Admin Board is responsible for notifying the competent authorities and Customers within 3 days from the date of the incident.
7. Subjects of information sharing
The website admin board may share and disclose the Customer's personal information when it believes that doing so is necessary to protect the Customer's interests, ensure the transaction safety for the Customer and at the request of an authorized third party.
The website admin board may use the Customer's personal information to research and recommend better products, goods and services to the Customer.
In case the Customer does not want to share information, Workout By Thao fully agrees upon receiving the request from the Client.
8. Mechanism to deal with violations of the commitment to use Customer's personal information
In case the Customer discovers that his/her personal information is used for improper purposes or the use of such personal information violates the terms specified in this Regulation, the Customer sends a claim to the company's hotline page: 1900636596 together with the information and grounds proving the violation of the website. The website admin board is committed to responding to the Customer's information within 24 hours from the date of receiving such claim so that the two parties can agree to come up with a solution.
